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Creating a sense of urgency is common in some, but
not all, advertising.
Although essentially related to time,
urgency pleas are often clustered with concepts of scarcity
(limited quantity) and availability
(chance, opportunity).
Urgency appeals seek emotional response
rather than thoughtful contemplation. Although some urgency claims
are genuine (real emergencies, actual time limits), many urgency
appeals are contrived and artificial, often designed to rush us
into something without adequate thought or critical judgment.
Psychologically, such urgency seeks to increase our anxiety
about losing a benefit.
Urgency pleas try to force an issue into a crisis,
to narrow the options to two (yes or no, stop or go),
to create an either/or situation, often using "crossroads"
metaphors.
The five-part pattern of "the
pitch" is still the basic pattern of advertising even though
some ads do not use an urgency plea (#4 "Hurry")
or call for a specific response (#5 "Buy"). But,
by trying to apply this full pattern when you analyze ads, the more
likely you are to notice when there are variations and omissions.
Urgency can be suggested by nonverbals
(music accelerating, staccato sounds, ticking clocks, countdowns,
images of motion) or by a variety of words.
Urgency words commonly used
in advertising include:
act now
available only
beat the crowd
clearance
close-out
deadline
don't delay
final
going fast
hurry
last chance
limited offer
never again
no later than
now is the time
now or never
offer expires
one day only
once in a lifetime
only five left
only 7 shopping days until Christmas, promptness bonus
rush
sale
time running out
today only.
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Urgency appeals are very seldom seen in
expository writing because exposition does not seek the
same kind of specific response that persuasion does.
In exposition, perhaps the closest that writers
come to an urgency plea is in the attention-getting warnings
often used in directions and instructional writing ("DO NOT
TURN SWITCH"; "READ THIS FIRST";"DANGER"
using full caps, large type, and visual symbols).
Note here that this kind of informational urgency
is intended to protect the reader, not to persuade.
In addition to advertising, urgency pleas are
very commonly encountered in political persuasion.
Here, urgency is often linked, negatively, with
a fearful threat: the more intense the threat, the more urgent
the need for a solution - which, of course, the persuader
offers.
Advertisers and politicians, however, are not
the only persuaders who make use of the urgency plea.
Poets and lovers have traditionally tried to persuade
their beloved ones, urgently, to seize the day, a
carpe diem theme common in love lyrics.
Whenever you write either exposition or persuasion,
be conscious when you do use an urgency appeal, and be aware that
many people object to "being pressured" whenever such
urgency is used.
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